Frequently Asked Questions

Should the amount of traffic in the room really affect my choice of wood?
YES! The finish and the color will be affected by the amount of foot traffic in the room. Darker colors show wear sooner than natural colored wood like oak or maple. High traffic areas require extra attention pertaining to recoating; apply 1 or 2 coats every 6-18 months. Glossy finishes are not recommended. These areas will also require “screening” (light sanding) as a step in your maintenance program. 

What color will work with my space? 
Darker colors make your spaces seem smaller and show wear quicker, while lighter or natural colors give an open feeling to the room. Oak and maple are two of the most popular options. You also want your floor to compliment the existing decor and personality of your room. Darker colors will work best in formal and traditional spaces. Lighter colors look great with a country, casual, or contemporary interiors. 

Do I have to have a sample? 
Yes. You need a sample to compare with the other materials and surface colors in the space. You shouldn’t just rely on the word of the builder or designer, having a sample enables you to get an idea of what the entire room will look like BEFORE you install the flooring. 

How do hardwood floors fare against other flooring surfaces? 
It outlasts nearly every other flooring, and outperforms them all. 

How do I care for my hardwood floors? 
Sweep regularly, high traffic areas will need special attention, or use the hardwood setting on your vacuum cleaner. You should purchase a wood floor cleaning kit to keep your surfaces in the best possible condition. 

How long will the job take? 
The process through delivery to finishing and clean-up can take anywhere from 4-6 weeks. It is an arduous task, it is better for the job to take longer than for it to be done poorly. 

What are the warranties and or guarantees? 
We provide guarantees in our contracts. We warrantee our work for 1 year. 

Does hardwood flooring increase my home’s value? 
Yes, all home improvements can. Research shows that 90% of real estate agents think homes with hardwood floors sell faster. 

Are hardwood floors environmentally friendly? 
Yes. Hardwood floors are better than other materials in terms of insulation; they are recyclable and require less energy to produce.

Do I need to leave my home
while my floors are being refinished?
No, you do not need to leave your home as long as you have a room that you can use while we work on your floors. We will also be as flexible as possible to work with you around your schedule.

Can my floors be refinished around my furniture?
No. We will need all of your furniture moved out of the areas that will be refinished. You do have the option of moving the furniture yourself our hiring EWF to move it for you.

How long will the coats of poly take to dry?
With our newest water-based polyurethane, we assure you that it will dry in less than two hours.

How bad is the odor from the polyurethane?
Each person is sensitive to different degrees of different odors. With our new water-based polyurethane, the old toxic odors are gone, making the procedure easier to deal with. Keep in mind that most people are not allergic to or find our poly bothersome.

What is the recommended shine for the floors?
We recommend the satin (low shine) or a semi-gloss finish (medium shine) because they are the easiest to maintain. The higher the gloss (or shine) on your floors, the more likely you will see scratches, blemishes, and dust on them. If you are a gloss fan, do not be alarmed, we will recommend the best product that will give you a shiny, rich floor.

How long will my floors last after they have been refinished?
On average, the finish should last between 5 - 7 years. This data is strictly gathered from our customers who have used our services and had their floors refinished by us or some other company. The length of time your floors will last is directly correlated to how well you will take care of them. For example, we have refinished builder-grade floors after only 2 years and have also refinished floors that were still in pretty good shape after 12 years.

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More hardwood floor questions

If you take care of your hardwood floors, then they will last a long time. This is the reason we have dedicated a whole page on our Website to floor maintenance. Furthermore, if you do not have the time and/or resources to maintain them, we do offer Maintenance Plans that allow our customers to enjoy longer lasting hardwood floors.